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  • Service & Support

    Contact Us

    Our Customer Service team is available from 8am to 6:00pm, ET, Monday through Friday. Live chat is available from 8am to 5:30pm ET, Monday-Friday.

    Email Customer Service
    Live Chat

    International Sales & Service

    We serve educators in more than 170 countries worldwide. Create a quote request on our website or contact our International Sales Team.

    International Ordering
  • Shopping

    Login or register now to maximize your savings and access profile information, order history, tracking, shopping lists, and more.

  • Quick
  • My Cart

    My Cart

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Customer Service & Technical Support

Customer Service
& Technical Support

Customer Service and Technical Support

Need help? Need technical assistance? Looking for a particular product? Need help placing an order or checking the status of an order? We are here to help. Call us, chat with us, send an email or try some of our self-service options with the selections in the left menu.

Check out our new Carolina Help Center where you can search our Frequently Asked Questions library to find the answer to your question.

Carolina Distance Learning

Speak to a specialist about moving college courses online using your current LMS and our in-home lab kits.

Sales Account Managers for Colleges

Contact your territory sales account manager for all your Carolina Biological Supply Company product needs. Use the map below to find the sales account manager for your state.

  • Phone: 800.334.5551 (8am to 5pm ET, Monday-Friday)
View Sales Account Manager Map

K-8 Curriculum Sales & Services

Build an exceptional three-dimensional learning experience for your K–8 students with Smithsonian Programs or Building Blocks of Science®.

Find a Sales Representative

Quotes and Contracts

Submit a quote directly to our Quotations Department. Please include a contact name, your complete address, and your fax and telephone number(s). You can also speed up the quote process by creating a shopping list on Carolina.com and using the “Email Shopping List” feature to email that list to our Quotations Department.

International Sales

Contact our international sales team directly or submit a quote request here on Carolina.com. Click Here for instructions on how to send a shopping list to our international sales team for quote.

Become a Supplier

We appreciate engaging and collaborating with quality suppliers to help us meet our needs in increasingly competitive global markets

Complete Supplier Request Form


In the event of a serious spill, contamination, ingestion, or other emergency situations, please use the contacts below.